Frequently Asked Question
 
General      My Offer/Booking      Transactional Security
General
1. Can I change the name on my reservation?
2. What forms of payments does Travelsurf accept?
3. How do I get a receipt for my reservation?
4. When will I be charged for my hotel reservation?
5. Do I have to register with Travelsurf to make a reservation?
6. Do you offer any special discounts?
7. How can I review or change my profile information?
8. If I change a hotel reservation, will I still get the same rate?
9. Will I be charged a night's stay if I miss my reservation or arrive late?
10. How can I contact Travelsurf Customer Service?
11. How do I reset my password?
12. Can I reserve more than one room at a time or book rooms for a large group?